PRACTICE CANCELLATION POLICY

If your appointment time becomes inconvenient for you, we are always happy to change it if you provide us with two business days notice. This allows us to schedule in a patient who may be in urgent need of our care.

Missed appointments and late cancellations represent a cost to the practice, to you and to other patients who could have been seen in the time set aside for you. Failed appointments can sometimes interfere with dental treatment and create unnecessary scheduling problems for other patients.

We strive to accommodate the appointment needs of our patients, and make every effort to keep on time for appointments scheduled.

Failure to provide us with 48 hours advance notice or failure to present for a scheduled appointment will result in a cancellation or no show fee. This fee will equate to £125 per half an hour of clinical time lost.

It is understandable that sometimes cancellations can not be helped due to illness or emergency and we will take all valid circumstances into account.

Our goal in communicating our cancellation and failed to attend policy is to avoid any extra charges being passed on to the patient.

We thank you for your cooperation and understanding.

A notice to new patients

Due to several missed appointments by new patients that require emergency treatment, the practice will now take a £70.00 non-refundable deposit over the phone before new patients attend the practice.

The deposit will be taken off the total of the first appointment.

Fees & Pricing Finance Options for Dental treatment In Our Plymouth Dental Clinic

At SmileCare Dental we understand the importance of affordability so we have the facility to be able to offer 0% finance, so you can afford the treatment you want with easy to afford monthly payments.

Many patients undergoing large or complex courses of treatment use our finance facility to spread the cost of treatment and make affordable payments that are within their budget.

If you have other financial commitments then finance might be the only alternative to delaying treatment, which may have harmful effects on your long term oral health.

You can choose between 0% finance and an interest-bearing loan term depending on the amount borrowed and the repayment period applied for.

You are able to complete your application in the comfort of your own home which usually takes around 10 minutes with an instant result at the end of the application. We are then notified by the lender of the decision and on acceptance, we can get your appointments booked and your planned treatment underway.

What would be the benefits of finance?

Monthly payments to suit your budget
No delays in your treatment – book your dental appointments on the same day
Allows you to have the treatment you want and need

Affordability

With our affordability calculator, you can work out which finance option may be suitable for you.

About Chrysalis Finance

Chrysalis Finance is fully authorised by the Financial Conduct Authority and is the only dedicated provider of finance to the dental and medical sectors in the UK. With many years’ experience within consumer finance, Chrysalis is committed to providing superior service throughout the process. Associated only with approved and pre-qualified consultants, your dental and medical treatment are always in safe hands.

You can find out more about Chrysalis Finance at https://chrysalisfinance.co.uk/dental-and-medical-finance/

The finance is arranged through Chrysalis Finance Ltd., a company authorised by the Financial Conduct Authority to carry out the regulated activity of credit broking under Firm Reference Number 631193.

Finance is subject to status. Full terms and conditions apply.

If you are interested in our finance facility please talk to our reception team to find out more.

Smile Care Cosmetic Centre Ltd is an Appointed Representative of Chrysalis Finance Limited, which is authorised and regulated by the Financial Conduct Authority to carry out the regulated activity of credit broking

SmileCare Plymouth Dental Price Guide

At the time of undergoing any dental treatment, it is normal that many questions arise. However, one of the aspects that most doubts raises is the Dental Price Guide.

To determine what treatment is required, it is essential to go to the dentist for a review and a first diagnosis. At SmileCare Plymouth, our professionals will assess on your first visit to find out what your oral health situation is. To do this, you will go through the different doctors. Each is specialized in a specific area of Dentistry, so they are not general dentists. They will examine your mouth to give you a proper diagnosis for your case, along with a treatment plan. Within the clinic, we offer a wide variety of fully customized treatments.